Information We Collect
When you visit our website or use our services, we may collect the following information:
- Contact information — name, phone number, email address, and service address submitted through our forms or provided over the phone.
- Usage data — pages visited, time spent on pages, referring website, browser type, device type, and IP address.
- Cookies and tracking — small text files stored on your device to improve your browsing experience and help us understand how our website is used.
- Call tracking data — phone calls to our business may be recorded and tracked for quality assurance and marketing attribution.
How We Use Your Information
We use the information we collect to:
- Respond to your service inquiries and provide quotes
- Schedule and deliver the services you request
- Communicate with you about your service, including appointment confirmations and follow-ups
- Improve our website, services, and customer experience
- Measure the effectiveness of our marketing efforts
- Comply with legal obligations
Third-Party Services
We use trusted third-party services to help operate our website and business. These services may have access to your information only to perform tasks on our behalf and are obligated not to use it for other purposes. These services include:
- Google Analytics — website traffic analysis
- Google Ads — advertising and remarketing
- Google Tag Manager — tag and tracking management
- Call tracking providers — phone call recording and attribution
- CRM and scheduling software — managing customer relationships and service appointments
We do not sell, trade, or rent your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to enhance your experience. These include:
- Essential cookies — required for the website to function properly
- Analytics cookies — help us understand how visitors interact with our website
- Advertising cookies — used to deliver relevant ads and measure campaign performance
You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the information on our contact page.
Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
If you have questions about this privacy policy, please visit our contact page or give us a call.